From 7 April 2025, Northern Star Resources Limited transitioned its share registry and employee share plan management services from MUFG to Automic Group.
As part of this change, Automic is now your primary point of contact for all employee share plan and shareholding enquiries. You will have received your new Securityholder Reference Number (SRN) via email on Monday, 7 April, along with instructions to register for the Automic Investor Portal.
The Automic Investor Portal provides you with a self-serve platform to access your Northern Star Resources Limited (Northern Star or Company) employee share plan details, holdings, payments and tax history, sales and transfers, communications, and forms.
From 7 April 2025, Northern Star Resources Limited transitioned its share registry and employee share plan management services from MUFG to Automic Group.
As part of this change, Automic is now your primary point of contact for all employee share plan and shareholding enquiries.
If you haven’t already registered for the Automic Investor Portal, you will need to register online following the steps below.
Visit the Automic Investor Portal by clickingRegister now
Type in NST and select "Northern Star Resources Limited" in the Company Name Field ensuring that you click on the Company name from the drop-down list
Enter your Securityholder Reference Number (this was emailed to you at your registered email address by Automic on Monday, 7th April following our switch from MUFG to Automic for Share Registry and Employee Share Plan management)
Enter your first name as your partial name, postcode OR country of residence (only if outside Australia)
Tick the box "I'm not a robot" and then select "Next"
Complete the prompts to set up your username and password details
Frequently asked questions
If you need assistance with registering, please refer to our video walkthrough available here.
If you need help setting up MFA, changing your MFA preferences, or adding additional methods, you can watch our step-by-step video walkthrough here.
The Northern Star Resources information phone line is available at the following times:
Sydney (AEST/AEDT): 8:30 AM to 7:30 PM, Monday to Friday
Perth (AWST): 6:30 AM to 5:30 PM, Monday to Friday
Alaska (AKST/AKDT): 3:30 PM to 2:30 AM, Sunday to Thursday (Alaska time)
The contact phone numbers for the information line:
Phone (Australia): 1300 593 734 Phone (International): +61 2 7208 4523 If you would prefer to email Automic for assistance: Email:northernstar@automicgroup.com.au
Please note that daylight saving time may affect opening hours depending on the time of year.
No, you don’t need to create separate accounts for each holding. You can add additional holdings, such as a broker-sponsored HIN or an issuer-sponsored SRN, to your existing Investor Portal account. Simply click on Add Holding from either your Portfolio dashboard or your Employee Plan dashboard.
Transferring shares to your brokerage account is straightforward with Automic. Since Automic’s single platform manages both share registry and employee share plans, your Securityholder Reference Number (SRN) remains the same across your equity awards and ordinary shares.
Once you’ve received confirmation of your ordinary shares, you can use the same SRN to request a transfer to your brokerage account.
Previously, when MUFG managed these services, this required a two-step process involving a transfer to the main register. With Automic, this step is no longer necessary.
Yes, if you have multiple holdings under different SRNs and would like to consolidate them into a single holding, please email us at northernstar@automicgroup.com.au, and our team will assist you with the process.
If you're experiencing issues transferring shares from your SRN to your HIN, it’s important to check that the name and address details on your SRN exactly match those on your HIN. Even small discrepancies can cause issues.
If the details don’t match, let us know by emailing northernstar@automicgroup.com.au, and we’ll help update the name or address on your holding to ensure the transfer process goes smoothly. Minor cosmetic changes usually don’t require any supporting documents. However, for more significant updates, we may request documentation to process the change on your behalf.
The difference lies in how your shares are held:
CHESS-Sponsored Shares: These shares are held through a stockbroker and registered with the Clearing House Electronic Subregister System (CHESS). They are assigned a Holder Identification Number (HIN), which is unique to you and your broker.
Issuer-Sponsored Shares: These shares are managed directly by the issuer’s share registry and are not linked to a specific broker. Instead, they are assigned a Securityholder Reference Number (SRN). Issuer-sponsored shares can still be traded through any broker, provided you meet the broker's conditions.
Both types allow you to manage and trade your shares, but the key difference is whether the shares are associated with a broker (HIN) or the issuer’s registry (SRN).
Yes, Automic offers an employee share sale facility that allows you to sell shares without needing your own brokerage account. To access this feature, log in to the Investor Portal and click on “Transact” from the left-hand menu.
A sale history statement detailing all historical sales completed via MUFG’s employee share sale facility, including the sale date, price, and net proceeds, will be prepared and uploaded to your "Documents & Statements" library. You can access it by clicking on “Documents & Statements” from the left-hand menu in the Automic Investor Portal.
You can update your address, communication preferences, tax, and payment instructions by clicking on “My Details” from either the plans or portfolio dashboard.
Automic has an Employee Share Plans Knowledge Centre, which provides educational resources to help you understand ESOPs. It includes FAQs, terminology definitions, and other helpful information.
Not yet, but the Automic Investor Portal is mobile responsive, meaning it adapts seamlessly to different devices for a smooth and intuitive user experience. We are planning to release a mobile app in the future, so stay tuned for updates.
If you have any general queries or require assistance please contact the Northern Star Resources information line by phone: 1300 593 734 (within Australia) or +61 2 7208 4523 (outside Australia) from 8.30 am to 7.30 pm Sydney time, Monday to Friday, or by email: northernstar@automicgroup.com.au
